Since 2006, Keyonna has made significant contributions to the company, advancing through roles including Warehouse Associate, Customer Service Representative, Returns Authorization Agent, Customer Service Department Lead, Senior Customer Service Supervisor and currently, Senior Customer Service Manager. Throughout her career, she has consistently demonstrated a commitment to positive leadership, fostering an environment where her team can thrive and achieve success. Her 18 year tenure at HCL has afforded her a front-row seat to the company's substantial growth, and she takes profound pride in being an integral part of this journey. Outside of her professional responsibilities, Keyonna is passionate about, pursuing DIY projects, photography, and traveling. Her diverse interests and dedication reflect her well-rounded approach to both work and personal life.