Anniversary Mc Coy

Service Spotlight: Susan McCoy

Join us in congratulating Susan McCoy, Processing Lead, on her five-year service anniversary!

Starting each day with a solid game plan is how she helps set her team up for success.

“We can put things in order of priority and make our day move so much easier,” she said. “Don’t get me wrong, you can always have hiccups, but after five years they are so much easier to get through.”

Susan’s positive attitude and encouraging leadership style, along with some impactful advice, have played key roles in her career.

“Know your people; everyone has their strengths and weaknesses,” she said, adding it’s important to always tell them thank you and good job. “People like positive validation.”

On the weekends, she prefers to spend time with her family.

We are grateful for her dedication to her team and our customers. We are better because of her commitment to finish each day strong!